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Real humans, real responses
Having an issue or got a question? We personally read and respond to every message.
Email us at ai@cryptomind.network and we'll get back to you within 24 hours.
For the fastest response, include:
- •What you were trying to do
- •What happened instead
- •Your account email address
Common Questions
Q: How do I connect Telegram?
Go to Settings, find the Connect Telegram section, search for @CryptoMindBetsy_bot on Telegram, send /start, then paste your Chat ID.
Q: Is my portfolio data safe?
Your portfolio is a mirror only — we store coin names and amounts but never connect to your real wallets or exchanges. Your funds are always 100% in your control.
Q: How do I cancel my subscription?
Email us at ai@cryptomind.network and we'll cancel immediately, no questions asked.
Q: What cryptocurrencies does Betsy cover?
Betsy has live price data and intelligence for the top 100 cryptocurrencies by market cap.