1. Who We Are
CryptoMind is a trading name of F WARD Limited
Company Number: 16226501
Data Controller: F WARD Limited
Contact: ai@cryptomind.network
2. What Data We Collect
- Account: Email address, Google OAuth data if used
- Portfolio: Cryptocurrency coins and quantities you manually enter
- Alerts: Alert conditions and target prices you configure
- Telegram: Chat ID only, if you connect your Telegram account
- Payments: Processed entirely by Stripe — we never store card details
- Usage: Basic analytics only, no tracking
3. How We Use Your Data
- To provide the CryptoMind service
- To send alerts you configured
- To deliver Telegram notifications you requested
- To process payments
- To respond to support requests
We never sell your data, advertise with it, share your portfolios, or access your funds.
4. Legal Basis
- Contract: To provide the subscribed service
- Legitimate Interests: To improve and secure the service
- Consent: For optional features like Telegram integration
5. Data Storage
- Secured via Base44 infrastructure
- SSL/TLS encrypted in transit
- Retained for subscription duration plus 90 days
- Delete request: ai@cryptomind.network
6. Your UK GDPR Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure of your data
- Object to processing
- Data portability
- Withdraw consent
Exercise Your Rights
Email: ai@cryptomind.network
Response within 30 days
Complain to ICO: ico.org.uk
7. Cookies
We use essential cookies only for authentication and session management. No advertising or tracking cookies.
8. Third Parties
We work with the following third-party services:
9. International Transfers
Your data may be transferred and processed outside the UK with appropriate safeguards in place to protect your information in accordance with UK GDPR requirements.
10. Children
CryptoMind is not intended for users under 18 years of age. We do not knowingly collect data from minors.
11. Changes to This Policy
We will notify you by email of any significant changes to this Privacy Policy.
12. Contact
F WARD Limited trading as CryptoMind
ai@cryptomind.network
cryptomind.network
Company Number: 16226501
ICO: ico.org.uk — 0303 123 1113